Network Operations Center (NOC) Support
Nightstar uses a pod team approach (i.e. 2-5 cross-trained technical resources under the supervision of a senior engineer) to ensure consistent support and service continuity.
We offer a variety of engagement models including full-time equivalent (FTE), project work and T&M work, to custom-tailor our support to your specific needs.
Our engineers work with leading 3rd party MSP technologies and tools including ConnectWise Manage, Automate, ITGLUE and ScreenConnect, and can be trained on proprietary tools as needed.